Umph! Drive! Go-Power! Tenacity! Determination! Ingenuity! Resourcefulness! Self-Initiation! Fortitude!
Passion meeting perseverance!
However you want to define it, GRIT is the X-factor in making your plans work and your organization more resilient!
I had the honor of representing a former employer following Hurricane Katrina in addressing one of the US Senate Committees on why we were successful in our response to this disaster. Like others testifying, I outlined all of the steps in planning and preparation. I talked about the platforms, mechanisms and processes. But at the very end, I said something different than the others. “None of what I’ve described in the previous steps mean anything if you don’t take action.”
Action, was the final – but most important – step. It’s where the rubber meets the road.
If you’ve been in the resilience, crisis or continuity space for any time at all, you likely have seen the difference between those that “plan” and those that “do”. Success requires both, but when it’s game time – action is the word of the day. Enter the importance of GRIT!
I can tell you countless stories of people at all levels in sometimes the most unassuming roles that made a huge difference when the chips were down, because they leapt forward without hesitation and took action. Sometimes according to plan. Sometimes divergent from it. THIS is GRIT!
But how do you build GRIT into your organization? Here’s 6 quick thoughts:
How does your organization value GRIT? What do you do to build it in to your workforce?
More About The Author:
Jason Jackson is a highly respected executive and thought leader in security, safety and crisis management and is appreciated for his ability to bring people together when developing innovative, forward-thinking strategies. Jason’s experience includes leading Walmart’s global emergency management and business continuity teams, where he developed a vision for and launched forward leaning technology and operating platforms to improve the company’s ability to mitigate and manage crises. He most recently served as the Chief Security Officer for Bass Pro Shops family of companies with responsibility for security, safety and regulatory compliance to include cybersecurity, business continuity, and crisis management.
In his role as the Vice President of Customer Experience at Infinite Blue, Jason develops customer experience excellence by driving holistic thinking and making continual progress with customer alignment throughout Infinite Blue. Working closely with Product Management, Customer Success, and Account Management, he is the consistent voice of the customer throughout Infinite Blue.
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